PROJECT AND PROGRAMME MANAGEMENT
Looking to develop your business but not sure where to turn? Need help planning or executing your next project or programme of projects? Let us assist you. Any organisation can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means making business and technology investments that are successfully executed and implemented.
BUSINESS PROCESS MANAGEMENT
Managing business processes is a huge challenge in most organisations.
Why does business process management matter for your organisation?
When left unorganised and unsystematised, poor business processes can lead to unhappy customers, financial loss and mayhem in your organisation. At the individual level, people only see one part of a process, and very few can scan out and see the full effects of a process, where it starts and ends, the key data needed, and where potential bottlenecks and inefficiencies lie.
Libertas Management Consulting assists organisations to:
Gain control of chaotic and unwieldy processes
Create, map, analyse, and improve business processes
Run everyday operations more efficiently
Improve Risk Management and reduce potential for Financial Losses
Improve Customer experience and retention
Realise bigger organisational goals
Move towards digital transformation
Improve and optimise out of control operations
BUSINESS SYSTEMS (SDLC) TESTING
With our practical experience on large SDLC implementation projects, we can assist your organisation with business testing strategies and approaches, creating test cases using business and functional requirement specifications and to manage the quantum of identified defects for developer resolution and re-testing by business. We utilise industry recognised applications, i.e JIRA to ensure that deployment cycles and governance is sound.
WEBSITE DESIGN AND DIGITAL SOCIAL MEDIA MARKETING STRATEGIES
Competing business's today require an effective digital marketing strategy to ensure that business goals are achieved. Libertas Management Consulting assists clients in the small and medium enterprise sector with:
Website creation using an industry leading application WIX for the creation and ongoing maintenance
Digital marketing plans
Business Brand definition
Customer / Buyer persona's
SMART goals
Digital marketing strategies across social media channels
Digital marketing budget and return on marketing investment spend
Campaign launch, Strategy and campaign performance monitoring
Require a Quote? Download our SME Questionnaire today to provide us with the necessary information to assist you.
ORGANISATIONAL DESIGN AND OPERATING MODEL
Libertas Management Consulting partners with associate Partner Professionals to complement the skills, capabilities and expertise required to assist your business to define the layout and setup of your organisational construct for success. This is critical in an ever changing business environment.
“Structure follows Strategy.”
That is to say, all aspects of an organisation’s structure, from the creation of divisions and departments to the designation of reporting relationships, should be made while keeping the organisation’s strategic intent in mind.
When considering a change in organisational structure, criteria for a good structure to enable strategy is utilised:
Aligns the organisation to best follow strategic direction
Allows for clearly defined roles and responsibilities
Clarifies who makes what decisions
Enables clear accountability
Minimises 'hand-offs' that affect the customer experience. Minimizes the customer “run-around”
Minimises process hand-offs that create confusion over who is responsible for what outcomes.
Pulls together the people who most need to work closely with each other.
Allows information to flow unrestricted to those who need it.
Creates manageable spans of control.
Is augmented by informal channels of cross boundary communication.
AUDITING AND RISK MANAGEMENT ASSESSMENTS
We provide Independent Risk management and Auditing assurance assessments for key operational business processes with Executive reporting and recommendations for improvements.
These assessments often lead to projects or programmes for improvement, whether business or systems related.
CHANGE MANAGEMENT
We assist organisations with Change Management principles and practices from an Organisation, People, Process and Systems perspective. The objective is to ensure that the change enabled in organisation 'stick' with resultant achievement of organisational goals and strategic objectives.